Motivate Mountain

Purchases, subscriptions, and restoration

Monthly and Annual Mountain Pro are App Store subscriptions. Motivate Mountain cannot cancel them or issue refunds on Apple’s behalf.

Restore Mountain Pro

  1. Confirm the device is using the Apple Account that originally purchased the subscription.
  2. Sign into the correct Motivate Mountain account.
  3. Open Settings.
  4. Tap Restore Mountain Pro.
  5. Allow a short period for Apple to verify the receipt.

Manage or cancel

Manage or cancel in your Apple Account subscription settings. Motivate Mountain cannot directly cancel an Apple subscription for you.

Apple’s guide: https://support.apple.com/en-us/118428

Billing or refund requests

Request a refund or report a billing problem to Apple: https://reportaproblem.apple.com/

Important distinction

  • Monthly and Annual Mountain Pro are App Store subscriptions.
  • Founder access is promotional and account-based.
  • Restoring Apple purchases is not the recovery path for Founder access.

More on Founder restore is in account and backup. Plan details are on Mountain Pro.